FAQs

I'm not sure if my order was successful, what should I do?
Check your email account to see if you have received an email receipt for your purchase. If you cannot see an email receipt for your purchase, please contact us.

When will I get my stuff?
Within 3-5 working days.

How do I order and pay for a purchase by cheque?
Send your cheque to Positive News Publishing Ltd with a note stating the item(s) you'd like to purchase.

What if I need to change my delivery address?
If your delivery address changes please contact us as soon as possible. If your purchase has already been processed we cannot guarantee it will be sent to the new address.

What is your refund policy?
If you are unhappy with your purchase please contact us to discuss options.

How do I get to the main Positive.News website?
Follow this link